Please read and understand these terms and conditions carefully before using any Jetace services. They contain full details about your rights and responsibilities.
Important: These terms and conditions govern your relationship with Jetace. By creating an account and playing on this platform, you agree to all of these terms. If you cannot accept any of these terms, please do not use Jetace.
In these terms, "Jetace", "we", and "our" refer to the Jetace platform and its operators. "You", "player", and "member" refer to the individual using this platform. "Services" refers to all gaming features, financial transactions, and any other services provided.
Age Requirement: You must be at least 18 years old to use Jetace. We conduct regular age verification checks, and if any player is found to be under 18, their account will be immediately closed and their funds will be forfeited.
When you create an account on Jetace, you agree to provide accurate and complete information, including your real name, email address, phone number, and other personal details. Do not provide false or misleading information under any circumstances.
Your account is for your personal use only. You may not allow any other person to access or use your account. It is your responsibility to keep your password secure.
Jetace reserves the right to suspend or close your account at any time, for any reason, including but not limited to:
During a suspension, you will not be able to play any games, but your funds will remain secure.
Multiple deposit methods are available on Jetace. Each method may have its own terms and fees. The minimum deposit amount generally starts from BDT 100, though this may vary.
All deposits are reflected in your account instantly or within a few minutes. If a deposit fails due to an error, the funds will be refunded — typically within 24–48 hours.
You may withdraw your funds at any time, provided that:
Withdrawal timeframe: 2–5 business days for standard members; 12–24 hours for VIP members.
Withdrawal fees: The first three withdrawals are free. After that, a fee of 1%–2% may apply to each withdrawal.
Caution: Do not submit multiple withdrawal requests from the same account at the same time for any reason. This may result in your account being frozen.
All games on Jetace are powered by RNG (Random Number Generator) technology, meaning every game outcome is completely random and not predetermined. We have our games regularly audited by independent auditors.
Each game has a specific RTP percentage indicating how much players can expect to get back over the long term. On Jetace, RTP generally ranges from 95% to 98%.
Jetace believes in responsible gaming. You can set daily, weekly, or monthly deposit limits at any time. You can also:
When you trigger a bonus round or win free spins in a slot game, those rewards are credited to your account. A required number of wagers must typically be completed before you can withdraw these winnings.
New players receive a welcome bonus on their first deposit — for example, a 100% bonus of up to BDT 5,000. Certain conditions must be met to qualify for this bonus.
Most bonuses come with a "turnover" requirement, meaning you need to wager a set multiple of the bonus amount before you can withdraw. For example:
If you request a withdrawal before completing the turnover requirement, the bonus will be forfeited.
Jetace runs various promotions on a regular basis, such as:
Each promotion has its own terms and conditions, which can be found on our promotions page.
Please note: Bonuses are never mandatory. You can decline any bonus offer and play exclusively with your own funds.
The following activities are strictly prohibited on Jetace. If we find any player engaging in these activities, their account will be closed and their funds may be forfeited:
Online gaming involves risk. When you play on Jetace, you do so at your own risk. Jetace is not liable for any of the following losses:
While Jetace makes every effort to keep its platform running reliably, there is no guarantee that servers will be available at all times. Temporary disruptions may occur due to internet connectivity issues, maintenance, or other reasons. We generally do not accept liability in such cases, but we work to resolve any issues as quickly as possible.
Jetace uses various third-party services including payment gateways, game providers, and others. Jetace is not fully liable for any issues arising from these third-party services.
If you experience any issue with your account or have a complaint, please contact our support team right away. Our live chat is available 24 hours a day, and we typically respond within 30 minutes.
If you are not satisfied with Jetace's decision, you may file a complaint with our licensing authority. This is an independent process in which a neutral party reviews your case.
Jetace reserves the right to modify these terms and conditions at any time. If we make significant changes, we will notify you by email. You will not be able to continue playing without accepting the updated terms.
The latest version is always available on our website. We also maintain an update history so you can see exactly what has changed.
Last Updated: December 2026. These terms are updated from time to time based on market changes, regulations, and player feedback.
All your financial transactions are secured with SSL encryption and handled with the highest level of confidentiality.
All games are RNG-based and regularly audited. Your full transaction history is available to view within your account.
Our support team is available 24 hours a day to assist you in Bangla and ensure fast resolutions to any issue.
Your personal information is never shared with third parties and is used solely for the purpose of providing our services.
Manage your gaming through deposit limits, time limits, and self-exclusion.
If we are unable to reach an agreement with you, an independent mediator will be brought in.
Our support team is always ready to answer your questions. Clear up any concerns right away.