Gaming should be a source of entertainment, not stress or problems. At Jetace, we are committed to helping you play in a healthy, balanced way.
Jetace believes online gaming should be a fully entertaining, voluntary, and controlled experience. Responsible gaming isn't just about managing your budget — it means always putting your mental well-being, family relationships, and financial stability first.
Creating a safe environment for every player on our platform is our top priority. Jetace provides you with a range of tools, information, and support to help you follow responsible gaming practices. We want gaming to remain an enjoyable part of your life — never something that negatively affects your day-to-day well-being.
Remember, gaming is a form of entertainment. It should never be treated as a sole source of income or used as an escape from personal or financial problems. The core principle of responsible gaming at Jetace is simple: play on your own terms, within your own limits.
Core Principle: Responsible gaming means you control your gaming — not the other way around.
Gaming habits can sometimes spiral out of control. Because it happens gradually, it can be hard to recognize on your own. If you notice the following signs in yourself, it's time to take action.
Spending beyond your set budget and regretting it later is a serious warning sign.
Once you start gaming, hours pass without you realizing it — family and responsibilities get pushed aside.
Repeatedly playing to recover lost money — this "chasing losses" mindset is dangerous.
Gaming is causing tension with your family or loved ones, and you are keeping it hidden.
When you're not gaming, you feel irritable, anxious, or unable to focus.
Your savings are depleted, or you are spending money set aside for essential expenses on gaming.
If you identify with 2 or more of the signs above, please pause for a moment and read the "Check Yourself" section below. Acknowledging the problem is the first step toward solving it.
Answer the following questions honestly. If most of your answers are "yes," start using the responsible gaming tools available to you.
Have you ever spent more time or money on gaming than you planned?
Have you tried to cut back or stop gaming but couldn't?
Do you feel irritable, anxious, or restless when you're not gaming?
Have you used gaming to escape personal problems or take your mind off difficulties?
Have you lied to or hidden information from family or friends about your gaming habits?
Have you wagered more money trying to recover previous losses?
Has gaming caused you to neglect your studies, work, or family responsibilities?
Result Analysis: 0–1 Yes = Normal gamer. 2–3 Yes = Stay cautious and set limits. 4+ Yes = Please use the self-exclusion or cooling-off feature and let someone you trust know.
To support responsible gaming on Jetace, we offer a range of effective tools that you can access directly from your account settings.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set; increasing a limit requires a 24-hour waiting period.
Set a maximum time limit for each gaming session. Once the time is up, you will be logged out automatically.
Gaming will automatically stop once you reach a set loss amount. This protects you from significant financial harm.
Temporarily suspend your account for anywhere between 24 hours and 30 days. No bets or deposits are possible during this period.
Permanently close your account for a period of 6 months to 5 years. Re-registration is not permitted during this time.
Turn off marketing emails and promotional offers to reduce the temptation to play more than intended. You can opt back in at any time.
Setting limits is the most effective step you can take toward responsible gaming. The process is straightforward on Jetace. Just follow the steps below:
Log in to your Jetace account and click the profile icon in the top right corner.
From your account settings, select the "Responsible Gaming" option.
Choose from deposit limits, session time, loss limits, or cooling-off periods — whatever works best for you.
Specify the amount or time limit you want to set and confirm it.
Once your limit is active, you will receive a confirmation via email or notification.
Important: Limit decreases take effect immediately. To increase a limit, a 24-hour waiting period applies, preventing impulsive overspending.
If you feel that gaming is having a negative impact on your life and you are unable to stop on your own, self-exclusion is a powerful step to take. Jetace offers self-exclusion as part of its responsible gaming commitment, and it is available to you at any time.
Keep in Mind: Attempting to open a new account while a self-exclusion is active is a violation of our terms and may result in a permanent ban. Please honor your commitment to responsible gaming.
Self-exclusion stops gaming — but you may also need emotional support. Talk to someone you trust. If you feel professional help is needed, consider reaching out to a mental health specialist.
Jetace strictly does not provide gaming services to anyone under 18. This is a core ethical commitment and the foundation of our responsible gaming approach. We enforce this through the following measures:
A note for parents: Keep your login credentials secure on your device. Use a strong password and screen lock to prevent children from accessing your account.
We back up our words with action — your safety is ensured at every step.
Jetace is a licensed platform. Our responsible gaming policy follows the guidelines set by international gaming authorities.
Our support team is always ready to help with any issue. For any questions related to responsible gaming, feel free to contact us directly.
All self-exclusion and limit-setting information is kept strictly confidential. No one else will have access to it.
Review your gaming history, spending patterns, and session time at any point to assess your own habits.
Minors are fully blocked from accessing the platform through a strict KYC process.
All game outcomes are governed by an RNG (Random Number Generator) and verified by an independent third party.
Here are answers to the questions we receive most often about responsible gaming.
Make use of Jetace's responsible gaming features and keep gaming a source of entertainment — nothing more.